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Organizational Efficiency

Featured — award winners and classics first, when available. Use “Show different books” for a new selection.

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Achieving service excellence

Myron D. Fottler, Cherrill P. Heaton, Robert C. Ford

2002

The IdeaFisher

Marsh Fisher

1995

Building the Learning Organization

Michael J. Marquardt

1996

Zapp!

Jeff Cox, William C. Byham

1989

Standard work for lean healthcare

Thomas Lindsay Jackson

2012

The knowing-doing gap

Jeffrey Pfeffer, Robert I. Sutton

2000

The power of ultimate Six Sigma

Keki R. Bhote

2003

Management and organisational behaviour

Laurie J. Mullins

1985

The Advantage

Patrick Lencioni

2012

The Fifth discipline fieldbook

Peter M. Senge

1994

The lean extended enterprise

Steven Broeder, Steven M. Boeder, Terence T. Burton

2003

Lean Sigma

Ian Wedgwood

2016

Forces for good

Leslie R. Crutchfield

2007

Lean Six Sigma for Hospitals

Jay Arthur

2016

Health Analytics

Jason Burke

2013

Essentials for the improvement of healthcare using Lean & Six Sigma

D. H. Stamatis

2011

Getting things done when you are not in charge

Geoffrey M. Bellman

1993

The Fifth Discipline

Peter Senge, Peter M. Senge

1990 ★ 4.3

Productivity by objectives

James L. Riggs

1983

Public sector managerial effectiveness

Hugh Flanagan, P. Spurgeon

1995

Framework for improving performance

Joint Commission on Accreditation of Healthcare Organizations.

1994

Danger in the comfort zone

Judith M. Bardwick

1991

Reflections on leadership

Larry C. Spears

1995

Lean Production Simplified

Pascal Dennis

2002

Paradox and imperatives in health care

Jeffrey C. Bauer

2008

Analysis for improving performance

Swanson, Richard A.

1994

The leadership challenge

Elaine Biech, Barry Z. Posner, James M. Kouzes et al.

1987

Healthcare informatics

Stephan Kudyba

2016

Out of the crisis

W. Edwards Deming

1986 ★ 5.0

The working leader

Leonard R. Sayles

1993

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