Organizational Efficiency
Featured — award winners and classics first, when available. Use “Show different books” for a new selection.
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Achieving service excellence
The IdeaFisher
Building the Learning Organization
Zapp!
Standard work for lean healthcare
The knowing-doing gap
The power of ultimate Six Sigma
Management and organisational behaviour
The Advantage
The Fifth discipline fieldbook
The lean extended enterprise
Lean Sigma
Forces for good
Lean Six Sigma for Hospitals
Health Analytics
Essentials for the improvement of healthcare using Lean & Six Sigma
Getting things done when you are not in charge
The Fifth Discipline
Productivity by objectives
Public sector managerial effectiveness
Framework for improving performance
Danger in the comfort zone
Reflections on leadership
Lean Production Simplified
Paradox and imperatives in health care
Analysis for improving performance
The leadership challenge
Healthcare informatics
Out of the crisis
The working leader
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