Qualité totale
Featured — award winners and classics first, when available. Use “Show different books” for a new selection.
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The Management Compass
Corporate culture and the quality organization
Total Quality Management
Total quality management
Pocket guide to TQM
The high-value manager
A guide to lean six sigma management skills
Integrated quality management
The essence of total quality management
Lean hospitals
Six Sigma
Four days with Dr. Deming
Assessing business excellence
Quality in action
Quality management systems
The certified manager of quality/organizational excellence handbook
Lean Daily Management for Healthcare
Improving quality and performance
Lean hospitals
The Baldridge Award for Education
The quality management sourcebook
ISO 13485 (EN 46000) Requirements, 99 Requirements Checklist and Compliance Guide
Essentials of total quality management
The benchmarking book
All about six sigma
Complete Guide to Preparing & Implementing Service Level Agreements
Management
Total quality management
Total quality in higher education
Firing on all cylinders
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