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Qualité totale

Featured — award winners and classics first, when available. Use “Show different books” for a new selection.

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The Management Compass

Michele L. Bechtell

1995

Corporate culture and the quality organization

Fairfield-Sonn, James W

2001

Total Quality Management

Dale H. Besterfield

1995

Total quality management

Dorsey J. Talley

1991

Pocket guide to TQM

John S. Oakland

1998

The high-value manager

Randi Toler Sachs, Florence M. Stone

1995

A guide to lean six sigma management skills

Howard S. Gitlow

2008

Integrated quality management

Marylane Wade Koch

1993

The essence of total quality management

John Bank

1992

Lean hospitals

Mark Graban

2008

Six Sigma

Geoff Tennant

2001

Four days with Dr. Deming

William J. Latzko

1995

Assessing business excellence

Leslie J. Porter

1996

Quality in action

Patrick L. Townsend, Joan E. Gebhardt

1992

Quality management systems

Howard S. Gitlow

1999

The certified manager of quality/organizational excellence handbook

Russ Westcott

2014

Lean Daily Management for Healthcare

Brad White

2016

Improving quality and performance

Patricia S. Schroeder

1994

Lean hospitals

Mark Graban

2012

The Baldridge Award for Education

Jerome S. Arcaro

1995

The quality management sourcebook

Christine Avery

1996

ISO 13485 (EN 46000) Requirements, 99 Requirements Checklist and Compliance Guide

Lynette L. Howard

1998

Essentials of total quality management

Williams, Richard L.

1994

The benchmarking book

Michael Spendolini

1992

All about six sigma

Warren Brussee

2006

Complete Guide to Preparing & Implementing Service Level Agreements

Sheila Pantry, Peter Griffiths

1997

Management

Michael J. Stahl

1995

Total quality management

Arthur R. Tenner

1992

Total quality in higher education

Ralph G. Lewis

1994

Firing on all cylinders

Jim Clemmer

1990

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