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Featured — award winners and classics first, when available. Use “Show different books” for a new selection.

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Course ILT

Course Technology

2001

Email marketing rules

Chad White

2014

Joan Guiducci's power calling

Joan Guiducci

1992

Selling by Telephone

Chris De Winter

2002

America's guide to fraud prevention

Brett Champion

1997

Dying to call you

Elaine Viets

2004

Telemarketing fraud and S. 568, the Telemarketing and Consumer Fraud and Abuse Protection Act

United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on the Consumer.

1993

The conversion code

Chris Smith

2016

Protocols for secure electronic commerce

Mostafa Hashem Sherif

2000

E-retailing

Dennis, Charles

2004

The Complete Guide to Telemarketing Management

Joel Linchitz

1990

Customer relationship management

Stanley A. Brown

2000

Search engine marketing

Andreas Ramos

2008

Internet marketing

Dave Chaffey

2006

The mobile marketing handbook

Kim Dushinski

2009

Start up!

Liz Jackson, Mick Spain

2006

Email marketing for complex sales cycles

Winton Churchill

2008

The new rules of marketing and PR

David Meerman Scott

2010

Cold calling techniques (that really work!)

Stephan Schiffman

1988

Branded!

Bernie Brennan

2010

The mobile marketing handbook

Kim Dushinski

2012

Total telemarketing

Robert J. McHatton

1988

Email marketing

Jeanniey Mullen

2009

Telemarketer's handbook

Darlene Maciuba-Koppel

1992

Handbook on E-marketing for tourism destinations

World Tourism Organization

2008

Media promotion and marketing for broadcasting, cable, and the Internet

Douglas A. Ferguson, Susan Tyler Eastman

2006

The Long Tail

Chris Anderson

2006 ★ 4.0

The Complete Guide to E-mail Marketing

Bruce C. Brown

2007

Mobilized marketing

Jeff Hasen

2012

Complete idiot's guide to cold calling

Keith Rosen

2004

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