panda
Service work
Services (Industrie)
Knowledge Capital
Trade-unions
Service industries
Syndicats
Social service
Labor unions
Personnel
BUSINESS & ECONOMICS
"Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairytale images, to seek out and understand the reality of service workers' experience. Within the sociology of work and related literatures, …
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