panda
This is service design thinking
Service industries
Creative thinking
Electronic books
Creative ability in business
Customer services
Management Science
Organizational behavior
Industrial management
BUSINESS & ECONOMICS
Management
"Twenty-three authors from the global service design community invested their knowledge, experience and passion to create this ... book. It introduces service design thinking to beginners and students, and will be a valuable resource for consultants, marketers, innovators and design professionals."-…
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