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Cover of The ostrich effect

The ostrich effect

by William A. Kahn

2016 194 pages eng

"'The Ostrich Effect' goes beyond the typical 'how to' approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have, and when to have them, in order to solve the destructive problems that occur in the workplace. Like the proverbial ost…

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