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Cover of Benchmarking staff performance

Benchmarking staff performance

by Jac Fitz-enz

1993 218 pages eng

"Jac Fitz-enz breaks new ground by showing how to apply benchmarking techniques - typically used for line functions in manufacturing - to measure the added value of staff. He shows how to plan and execute a benchmarking project that clearly demonstrates the vital, measurable role staff departments p…

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