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Cover of Business process outsourcing

Business process outsourcing

by Rick L. Click, Thomas N. Duening

2004 241 pages eng

"Outsourcing is a hot topic in the business press, but it's hardly new. A key methodology in today's business world, business process outsourcing (BPO) lets companies take full advantage of the realities of globalization by exporting certain business processes to outside providers who can do it chea…

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