Skip to content
pandatutor® Log in
Cover of Service operations management

Service operations management

by Roger W. Schmenner

1995 406 pages eng

Kwaliteitszorg Services Service industries Management
Read on Archive.org Open Library Toronto Public Library Libby Amazon

Borrow to read

This scan is available through Internet Archive's free lending library — sign in or create a free account below, then borrow to read.

Reader not loading? Open it on Archive.org instead.

More like this

Out of the crisis

W. Edwards Deming

1986 ★ 5.0

Quality Is Free

Philip B. Crosby

1979 ★ 3.7

Total Quality Management

Dale H. Besterfield

1995

The management and control of quality

Evans, James R.

1989

Juran on quality by design

J. M. Juran

1992

The new economics

W. Edwards Deming

1994