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Cover of Getting past no

Getting past no

by William Ury

1991 161 pages eng ★ 4.0 (3 ratings)

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy …

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