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Cover of Toxic Emotions at Work

Toxic Emotions at Work

by Peter J. Frost

2003 256 pages eng

"No matter where we work or volunteer our time, emotional pain is an unavoidable consequence of doing business. While the sources vary - abusive bosses, combative customers, heavy workloads, impossible deadlines, unexpected tragedies - the result is often the same: We disconnect from work, morale si…

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