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Benchmarking (Management)

Featured — award winners and classics first, when available. Use “Show different books” for a new selection.

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Making the number

Greg Alexander

2008

Benchmarking

Mardi Coers, Lisa Higgins, Cynthia Raybourn et al.

2001

Implementing Juran's Road Map for Quality Leadership

Al Endres

1999

Outcomes in radiation therapy

Deborah Watkins-Bruner, Deborah Watkins Bruner, Giselle Moore-Higgs et al.

2001

Purchasing performance measurements

Mel Pilachowski

1996

Managing Performance

Geert Bouckaert

2008

Business process management and the balanced scorecard

Ralph F. Smith

2007

Benchmarking for best practice

Mohamed Zairi

1996

Business process benchmarking

Robert C. Camp

1995

Benchmarking

Robert C. Camp

1989

Benchmarking

Kathleen H. J. Leibfried, Carol Jean McNair, Carol J. McNair

1992

Benchmarking for best practices in the public sector

Patricia Keehley

1996

High performance benchmarking

H. J. Harrington, H. James Harrington, James S. Harrington

1996

Becoming a Category of One

Joe Calloway

2003

Dependability Benchmarking for Computer Systems (Practitioners)

Karama Kanoun, Lisa Spainhower

2008

Continual improvement in government

Jerry W. Koehler

1996

Benchmarking in the public and nonprofit sectors

Patricia Keehley

2008

Metrics 2.0

Ruth A. Huwe

2010

Business process improvement toolbox

Bjørn Andersen

1999

Balanced scorecard step-by-step for government and nonprofit agencies

Paul R. Niven

2003

If only we knew what we know

Carla S. O'Dell, C. Jackson Grayson, Carla O'dell

1998

The Benchmarking management guide

American Productivity & Quality Center

1993

Benchmarking for competitive advantage

Robert J. Boxwell

1994

Benchmarking

Gerald J. Balm

1992

The Corporate Self Assessment Handbook

C. Hakes

1994

Inside Teams

Richard S. Wellins

1994

Assessing business excellence

Leslie J. Porter

1996

Benchmarking staff performance

Jac Fitz-enz

1993

Process control performance assessment

N. F. Thornhill

2007

The benchmarking workbook

Gregory H. Watson

1992

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