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Public services (Libraries)

Featured — award winners and classics first, when available. Use “Show different books” for a new selection.

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Helping the difficult library patron

Kwasi Sarkodie-Mensah

2002

Library instruction guide for junior and senior high school

Violet E. Peterson

1974

Putting "service" into library staff training

Joanne M. Bessler

1990

Reference services and technical services

Gordon Stevenson

1984

Reading matters

Catherine Sheldrick Ross, Paulette M. Rothbauer, Lynne (E.F.) McKechnie

2006

Serving the difficult customer

Kitty Smith

1993

Book availability and the library user

Michael Keeble Buckland

1975

The assertive librarian

Janette S. Caputo

1984

Practical evaluation techniques for librarians

Rachel Applegate

2013

Listening to the customer

Peter Hernon

2011

Cataloging and catalogs

David F. Kohl

1986

Dealing with difficult people in the library

Mark R. Willis

1999

Assessing service quality

Peter Hernon

2010

Reader's Adviser

Marion Sader

1994

How to use a library

Doug Stewart

1910

Public access microcomputers

Patrick R. Dewey

1984

Training library staff and volunteers to provide extraordinary customer service

Mark L. Smith, Julie Todaro

2006

The evaluation and measurement of library services

Joseph R. Matthews

2007

Building library 3.0

Woody Evans

2009

User education in libraries

Nancy Fjällbrant

1978

Creating the customer-driven academic library

Jeannette A. Woodward

2009

Guide to the use of libraries

Margaret Hutchins

1920

Twenty-first century access services

Krasulski, Michael J. Jr, Trevor A. Dawes

2013

Anglo-American cataloguing rules 1967

Eric J. Hunter

1972

Introduction to public services for library technicians

Marty Bloomberg

1976 ★ 4.3

The visible librarian

Judith A. Siess

2003

Book discussions for adults

Ted Balcom

1992

The measure of library excellence

Despina Dapias Wilson, Anne E. C. Norman, Theresa del Tufo

2007

Library Programs and Services

G. Edward Evans

2015

Patron behavior in libraries

Beth McNeil

1995

Browse free books to read online

Book Explorer lets readers browse the free, readable part of the Open Library catalogue by familiar genres, or by the exact subject tags Open Library assigns each book. Every book has its own page with a reader where one is available, plus links to Open Library, your library, Libby and Amazon.

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Poetry & Drama