Skip to content
pandatutor® Log in
Cover of Achieving excellence in stakeholder management

Achieving excellence in stakeholder management

by Margit Huber, Joachim Scharioth

2003 151 pages eng

Customer loyalty Loyalty Consumer satisfaction Total quality management Customer relations
Read on Archive.org Open Library Toronto Public Library Libby Amazon

Read online

Reader not loading? Open it on Archive.org instead.

More like this

Customer Loyalty

Jill Griffin

1995

Jeffrey Gitomer's little red book of selling

Jeffrey H. Gitomer

2004

The Culting of Brands

Douglas Atkin

2004

Getting Naked

Patrick Lencioni, Dan Woren

2010

Customer satisfaction is worthless, customer loyalty is priceless

Jeffrey H. Gitomer

1998

The ultimate question 2.0

Frederick F. Reichheld

2011